Privacy Policy | Jessica Brooks

Effective Date: January 1, 2024

1. Introduction

Jessica Brooks Realty via REMAX Canada ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, telephone number, and email address.
Identification Information: Date of birth, occupation, and government-issued identification numbers.
Financial Information: Banking details, credit history, and income details necessary for real estate transactions.
Property Information: Details about the property you are buying or selling.
Transactional Information: Records of your communications with us and services provided.

3. Purpose of Collecting Information

We collect personal information for the following purposes:

To facilitate real estate transactions, including buying, selling, and leasing properties.
To provide you with information about properties and real estate market trends.
To understand your needs and preferences to offer personalized services.
To comply with legal and regulatory requirements.
To communicate with you regarding services, promotions, and events that may interest you.

4. Consent

By providing personal information to us, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawing consent may affect our ability to provide you with certain services.

5. Limiting Collection

We will only collect personal information necessary for the purposes identified in this Privacy Policy and will do so by fair and lawful means.

6. Use, Disclosure, and Retention of Information

Personal information will be used or disclosed only for the purposes for which it was collected, unless you have otherwise consented, or when it is required or permitted by law. We do not sell or rent personal information to third parties.

We may share your personal information with:

Real estate boards, associations, and Multiple Listing Services (MLS) for listing and marketing your property.
Third-party service providers who assist us in delivering services, subject to confidentiality agreements.
Legal or regulatory authorities as required by applicable laws.

Personal information will be retained only as long as necessary to fulfill the identified purposes or as required by law.

7. Accuracy

We will make reasonable efforts to ensure that your personal information is accurate, complete, and up-to-date. You are encouraged to notify us of any changes to your personal information.

8. Safeguards

We implement appropriate physical, organizational, and technological safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

9. Openness

This Privacy Policy is available on our website at www.petawawarealestateagent.com/privacy-policy and upon request.

10. Individual Access

You have the right to access your personal information held by us and to request corrections if necessary. To access or correct your personal information, please contact us using the information provided below.

11. Challenging Compliance

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer at:

Jessica Brooks c/o REMAX, 10A Canadian Forces Drive, Petawawa ON info@jessicabrooks.ca

We will investigate all complaints and take appropriate measures to resolve them.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Accountability

We are responsible for personal information under our control and have designated a Privacy Officer accountable for our compliance with this Privacy Policy and applicable privacy laws.

14. Inquiries or Concerns

If you have any inquiries or concerns regarding our privacy practices, please contact our Privacy Officer at the contact information provided above.

15. Website Privacy

We may collect information about your visits to our website, including the pages you view, the links you click, and other actions taken in connection with our website. We may also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses. This information is used to operate and improve our website and services.

16. Cookies and Similar Technologies

Our website may use "cookies" to help personalize your online experience. A cookie is a small text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

17. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

18. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 without parental consent. If we become aware that we have inadvertently received personal information from an individual under the age of 18 without parental consent, we will delete such information from our records.

19. International Transfer

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers